Returns & Exchanges
At American Home Furniture, we want you to love your new space, which is why we offer a 30-day return policy on most items to ensure your complete satisfaction. If a piece doesn't fit your vision, our team is dedicated to helping you find the perfect replacement or processing your refund quickly.
Return Process
- 1.Initiate Your Request
Contact our customer service team via email or our online portal within 30 days of delivery to receive a Return Merchandise Authorization (RMA) number.
- 2.Prepare for Pickup or Shipping
Ensure the furniture is disassembled if necessary and placed back in its original packaging with all hardware and assembly instructions included.
- 3.Inspection Process
Once the item reaches our warehouse, our quality control team will inspect the piece to ensure it is in original, like-new condition.
- 4.Receive Your Refund
After a successful inspection, your refund will be processed to your original payment method within 5-7 business days, minus any applicable restocking or shipping fees.
